Terms and Conditions

Welcome to ArshVeda ("Company", "we", "our", or "us"). By accessing or using arshveda.store, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.

The information provided by you is true, complete, and accurate.

2. Products

ArshVeda offers Ayurvedic wellness products.

Product images are for illustration purposes only. The actual product packaging may vary slightly due to manufacturing updates.

3. Medical Disclaimer

The information provided on this website is for educational and informational purposes only.

Our Ayurvedic products are not intended to diagnose, treat, cure, or prevent any disease.

Results may vary from person to person depending on individual health conditions, lifestyle, and usage.

Customers should consult a qualified healthcare professional before using any herbal product, especially if pregnant, nursing, suffering from a medical condition, or taking prescription medicines.

4. Orders

We reserve the right to:

Accept or reject any order.

Cancel orders due to pricing errors, stock unavailability, suspected fraud, or technical issues.

Limit quantities purchased by any customer.

If payment has already been received for a cancelled order, the applicable refund will be processed.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices may change at any time without prior notice.

6. Payments

Payments are securely processed through Razorpay.

Available payment methods may include:

UPI

Debit Card

Credit Card

Net Banking

Wallets

Cash on Delivery (COD), where applicable

We do not store your payment credentials.

7. Shipping

Orders are generally processed and shipped within 2–5 business days across India.

Delivery timelines may vary due to courier delays, weather conditions, remote locations, public holidays, or circumstances beyond our control.

8. Cancellation

Orders may be cancelled only before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

9. Refund & Replacement

Refunds are provided only if the product is received in a damaged condition.

To request a refund or replacement:

Contact us within 48 hours of delivery.

Share clear photos or videos of the damaged product and package.

Refund or replacement approval is subject to verification.

No refund will be provided for:

Change of mind

Incorrect usage

Personal dislike

Delay caused by courier partners

Opened or used products (unless damaged on arrival)

10. Intellectual Property

All website content including:

Logo

Brand Name

Product Images

Graphics

Text

Videos

Designs

is the exclusive property of ArshVeda and may not be copied, reproduced, distributed, or used without prior written permission.

11. User Conduct

Users agree not to:

Use the website for unlawful purposes.

Attempt to hack or interfere with website operations.

Upload malicious software.

Misrepresent personal information.

Violate applicable laws.

12. Limitation of Liability

To the maximum extent permitted by law, ArshVeda shall not be liable for any indirect, incidental, consequential, or special damages arising out of the use of our website or products.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Force Majeure

ArshVeda shall not be responsible for delays or failure in performance caused by events beyond our reasonable control, including natural disasters, strikes, government actions, internet failures, pandemics, or courier disruptions.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts where the Company is registered.

16. Contact Information

Brand Name: ArshVeda

Company Name: BIG DRAGON

Email: support@arshveda.strore

Website: arshveda.store

17. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

The latest version will always be available on this page.