Privacy Policy

Welcome to ArshVeda ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit arshveda.store or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Full Name

Mobile Number

Email Address

Shipping & Billing Address

Payment Details (processed securely through Razorpay; we do not store your card details)

IP Address

Browser Information

Device Information

Order History

Customer Support Communications

2. How We Use Your Information

We use your information to:

Process and deliver your orders.

Provide customer support.

Verify payments.

Improve our products and services.

Send order updates and shipping notifications.

Prevent fraud and misuse.

Comply with applicable laws.

3. Payment Information

Payments are securely processed through Razorpay.

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

4. Shipping Information

Your shipping address and contact details are used only for order delivery and logistics purposes.

We may share this information with trusted courier partners solely for delivery of your order.

5. Cookies

Our website may use cookies to:

Improve website performance

Remember user preferences

Analyze website traffic

Enhance shopping experience

You may disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

Payment Gateway Providers

Courier & Logistics Partners

Government Authorities (when legally required)

Service Providers assisting us in operating the website

8. Marketing Communication

If you subscribe to our updates, we may send promotional emails or SMS.

You may opt out at any time by contacting us or using the unsubscribe option provided.

9. Children's Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

10. Product Disclaimer

ArshVeda offers Ayurvedic products intended to support general wellness.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary depending on body type, health condition, diet, and lifestyle.

Customers are advised to consult a qualified healthcare professional before using any herbal product, especially if pregnant, nursing, suffering from a medical condition, or taking prescription medication.

11. Third-Party Services

Our website may contain links to third-party services including:

Razorpay

Courier Partners

Analytics Providers

We are not responsible for the privacy practices of third-party websites.

12. Data Retention

We retain your information only for as long as necessary to:

Complete your order

Maintain legal records

Resolve disputes

Comply with applicable laws

13. Your Rights

You may request to:

Access your personal data

Correct inaccurate information

Update your information

Delete your personal information (subject to legal obligations)

For such requests, contact us at:

Email: support@arshveda.store

14. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Business Name: ArshVeda

Company Name: BIG DRAGON

Email : support@arshveda.store

Website: arshveda.store

15. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice.